Although I Give Vertivication I Did Not Get My Icloud Again
Some Mac users may see an error message stating "This Mac tin can't connect to iCloud because of a trouble with email@address.com", which then directs the user to open the iCloud preferences. Once inside Mac iCloud preference panel, some users may be able to successfully login to iCloud, but often another mistake is encountered hither which states "An unknown error occurred" when trying to login to iCloud on the Mac, or sometimes the iCloud preference panel freezes upwardly and spins endlessly. One time these 2 error letters take been encountered, the Mac will typically exist stuck in an infinite loop of iCloud login failures with an endless unknown error and the endless "problem" pop-up message, which prevents all iCloud functionality from working on the Mac including Messages, FaceTime, Notes, Mail, Contacts, Calendars, and all other iCloud related abilities.
This set up of iCloud unknown errors and issues is non exactly rare (run into ane, 2, iii) and can be notoriously quirky to resolve, just the steps beneath should remedy these type of iCloud login bug on a Mac if they are seen.
How to Gear up "This Mac can't connect to iCloud" and Unknown Errors with iCloud on Mac
This is a multi-part serial of troubleshooting steps that volition resolve most iCloud connection issues on Mac.
Check if iCloud is Down or Not
The kickoff thing you should do is cheque if iCloud is downwards or not by going to https://world wide web.apple.com/back up/systemstatus/ and confirming that all Apple online services are available.
If iCloud is downward, you volition need to wait until it is support again before being able to resolve the issue.
Quick side annotation: if iCloud was down only is now dorsum up, there may exist a lingering connectivity result due to caching or otherwise, in that case go along with the steps below and yous can likely resolve the connexion difficulty.
Quit All iCloud Apps, Reboot the Mac
Next up is to quit out of every app that is using iCloud, this includes quitting Letters, quitting FaceTime, Agenda, Notes, Reminders, etc. Be sure to quit the System Preference app as well. If the apps are stuck or not responding, go alee and utilize Strength Quit on the apps to exit them.
Once all of those apps have been quit, go ahead and restart the Mac every bit usual by going to the Apple carte du jour and choosing "Restart". If the Mac is frozen or refusing to reboot, yous tin can do a forced reboot as well.
When the Mac boots back up over again as usual, don't open any iCloud apps yet, instead showtime go to the iCloud Preference panel ( Apple menu > System Preferences > iCloud) and try to login to the Apple ID / iCloud account again. At this point the iCloud login should proceed equally usual, in which example using Letters and FaceTime should work without incident.
Removing iCloud Configuration Files
This is unverified but some users in our comments study it tin work to resolve iCloud connexion issues in Mac Bone. Exist sure yous backup your Mac earlier attempting this procedure:
- From the Finder, choose the "Go" menu and select "Go To Folder" and then enter the following path:
- Copy the files found in this location to the desktop or elsewhere that tin be hands recovered if desired
- Remove the files from the ~/Library/Application Back up/iCloud/Accounts/ folder so that it is empty
- Reboot the Mac
~/Library/Application Support/iCloud/Accounts/
You lot will likely need to re-login to iCloud when the Mac reboots. You can also log out and back into iCloud if things are still non functioning correctly to regenerate new Account data files.
Log out and Back in to iCloud
If you know iCloud is online, you lot quit all iCloud apps and rebooted, and you are withal having difficulties, you'll want to log out of iCloud, reboot, and then log back in.
Go to the Apple menu and open up Organisation Preferences, then choose iCloud. Select to "Sign Out".
Reboot the Mac every bit usual.
Once the Mac has booted dorsum up again, render to the iCloud preference panel, and login to the Apple tree ID as usual.
Removing Keychain Data, Rebooting
If you lot use iCloud Keychain, and so you may find that removing local keychain data tin resolve this upshot.
- From Finder, select the "Go" menu and cull "Go To Folder", and then enter the post-obit path:
- Copy all files constitute in this user Keychains folder to the desktop, or to a backup binder chosen "Keychains fill-in" so that you tin restore these files manually hands if you lot need to
- Now remove all files from ~/Library/Keychains/ so this binder is empty
- Restart the Mac
~/Library/Keychains/
The iCloud errors should now be gone, and the Keychains data should recover itself from iCloud Keychain.
Note if you just trash these files without having a backup of them, and without using iCloud Keychain, you will lose your keychains information, which is not a desirable event. Thus it'southward important to fill-in the keychain files before trying this pull a fast one on out.
This item fox was left in our comments by Gunnar and confirmed by several others to have resolved the problem for them.
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That should exist enough to fix the iCloud "Unknown mistake occurred" problem and the pop-up message stating the Mac can't connect to iCloud because of a problem with the Apple ID.
Did a item method work to resolve the unknown iCloud error for yous? Practise yous have another solution? Permit us know in the comments.
Source: https://osxdaily.com/2016/10/23/fix-icloud-unknown-error-cant-connect-problem-mac/
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